If you can't ride the bus or do not have transportation, TARC will mail an ADA Paratransit application packet for your disability. to discuss your travel needs, according to the TARC3 website. You can call (502) 213-3217 or visit the TARC3 office at Union Station, 1000 W. Sometimes a free functional assessment is conducted at Spalding University’s School of Occupational Therapy. Additional information is gathered by phone or in interviews. Paratransit eligibility is based on a TARC staff assessment, using information supplied by you and your doctor. An application process is required to determine if your disability prevents you from using regular TARC public transportation and makes you eligible to use TARC3. Having a disability does not automatically qualify you for paratransit service, according to TARC3's website. Riders aren't convinced Who is eligible to use TARC3? More: Louisville's troubled paratransit service is better, leaders say. "We have the appropriate number of vehicles to serve the current demand," TARC spokeswoman Jenny Recktenwald said. Roughly 100 vans, cabs and sedans are also available for TARC3 trips through a half-dozen subcontractors, such as zTrip and Alpha Medical. TARC3 had 34 vehicles in service as of mid-July, according to agency data, with another 60 available for service if needed. TARC, a quasi-government agency that has its own executive director and board of directors but also reports to Metro Council and Mayor Greg Fischer, uses a contractor and subcontractors to serve TARC3 customers. The paratransit service includes small buses, vans and taxis and takes customers to any destination in the metro Louisville area that is within three-quarters of a mile of a regular, non-express TARC route during "comparable days and times." Previously: Metro Disability Coalition says TARC is failing to meet needs of paratransit passengers "Since TARC3 is a shared-ride service, you will travel with other riders," the agency's website says. "Most trips aren’t direct and may take up to 80 minutes."
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